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Cisco Bug: CSCvv38840 - CTI crashed multiple times during SSP271 Longevity

Last Modified

Sep 18, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.6(1)

Description (partial)

Symptom:
CTI assertion when the OS/VM pauses around 30 secs

Conditions:
During Emergency purge , there was latency in system which happened to create pauses for more than 30 secs which made clients disconnect from CTI and assert
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