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Cisco Bug: CSCvv38404 - WCM crash due to RRM msgQ

Last Modified

Sep 16, 2020

Products (1)

  • Cisco Catalyst 3850 Series Switches

Known Affected Releases

16.3.9

Description (partial)

Symptom:
Switch acting as wireless LAN controller crashes in reaper_handler_serv
Generates below logs.

%OSAPI-4-MSGQ_SEND_FAILED:Switch 3 R0/0: wcm:  Failed to send a message to the message queue object: RRM msgQ. enqueue failed.[...It occurred 263 times/sec!.]  -Traceback: 1#97182bd712a32faeab07e893f79ab8e9   wcm_linux:FFF40C6000+1380C wcm_rrm:FFF39D4000+1707DC wcm_rrm:FFF39D4000+85018 wcm_rrm:FFF39D4000+170D14 wcm_timerlib:FFF2DD9000+2AA4 wcm_linux:FFF40C6000+1E364 prelib:FFF0793000+2E94

Conditions:
Switch acting as wireless LAN controller
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