Guest

Preview Tool

Cisco Bug: CSCvv38366 - Setting to "Auto Enable RCC Assignment" when new user is added in CUCM

Last Modified

Aug 24, 2020

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

11.5(1)

Description (partial)

Symptom:
-Microsoft RCC is configured and heavily utilized to allow control of devices configured in CUCM.
-All User must be enabled in IM&P for RCC under  Application > Microsoft RCC > User Assignment to utilize feature.
-Customer frequently adds new users via LDAP Sync or Local user to CUCM enduser. Customer has to manually enable each new user for RCC in IM&P.

Conditions:
+IM&P cluster configured to utilize Microsoft RCC
+Users are synced/added frequently to CUCM cluster(s)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.