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Cisco Bug: CSCvv38183 - LiveService uses wrong CMS credentials with multiple conferences on different CMS

Last Modified

Sep 04, 2020

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases

15.12

Description (partial)

Symptom:
Example error in log-liveservice:

ERROR Tandberg.TMS.SystemAPI.CMS.CoSpace - 
System.Net.WebException: The remote server returned an error: (401) Unauthorized.
   at System.Net.HttpWebRequest.GetResponse()
   at IPCommunication.Http.HttpLib.Http.GetUrlStream(Uri uri)
   at IPCommunication.Http.HttpComm.GetResponse()
   at Tandberg.TMS.SystemAPI.CMS.CmsApi.LogAndGetResponse(Uri uri, String content, IHttpComm request)
   at Tandberg.TMS.SystemAPI.CMS.CoSpace.GetCospace(String uriname)

Conditions:
- multiple CMS instances added to TMS
- each CMS has unique credentials for TMS to use
- multiple CMS hosted conferences managed by LiveService, and these conferences are on different CMS instances
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