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Cisco Bug: CSCvv38107 - RADIUS External authentication fails due to special symbol in shared secret

Last Modified

Sep 01, 2020

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

11.8.1-023 12.0.1-334 12.5.0-701

Description (partial)

Symptom:
If "[" used as part of shared secret in RADIUS external authentication configuration then the below error may happen
when trying to login with non-local user:

Error 	— 	Operation is currently unavailable. Please wait a few moments and try again. If the problem persists, please contact your system administrator.

Conditions:
WSA version: 12.0.1-334, 12.5.0-701, 11.8.1-023
RADIUS External authentication is configured
Shared secret has special symbols, eg: '['
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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