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Cisco Bug: CSCvv37840 - Support for UTF-7 on Cisco ECE

Last Modified

Aug 15, 2020

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases

11.6(1) 12.0(1) 12.5(1)

Description (partial)

Symptom:
The email body content in the outlook is normal , but when it reached the ECE end the content is messy.
The charset is used to define HTML documents character set, and UTF-7 is not supported by ECE because of which it’s not able to decode the emails properly.

Conditions:
UTF-7 is used as encoding for email body.
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  • Status
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