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Cisco Bug: CSCvv37392 - Contact information is missing from TAC cases that are opened from the ISE UI

Last Modified

Aug 20, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

3.0(0.424)

Description (partial)

Symptom:
When opening a TAC case from the ISE UI, contact information is not populated in the case. This makes it difficult for the TAC engineer to get in touch with the case opener.

Conditions:
ISE 3.0 Beta
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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