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Cisco Bug: CSCvv37028 - External Database Postgres SQL v.12 with IM and Presence fails in the DB Schema verification

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

11.5(1) 12.0(1) 12.5(1)

Description (partial)

When using Postgres SQL version 12 for External Database feature with the IM and Presence Service Server version 11.5(1), 12.x version, the connectivity between the IM&P Service and the PostgresSQL Server fails in the External Database Troubleshooter with the following problem:

The following external database server's database schema verification failed:
IMP_server. domain >> tcmadb (Persistent Chat)

The issue occurs regardless of the persistent chat or message archiver feature.

Using IM&P Server version 11.5(1), 12.0(1), 12.5(1) and using postgres SQL version 12.
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