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Cisco Bug: CSCvv37028 - External Database Postgres SQL v.12 with IM and Presence fails in the DB Schema verification

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

11.5(1) 12.0(1) 12.5(1)

Description (partial)

Symptom:
When using Postgres SQL version 12 for External Database feature with the IM and Presence Service Server version 11.5(1), 12.x version, the connectivity between the IM&P Service and the PostgresSQL Server fails in the External Database Troubleshooter with the following problem:

The following external database server's database schema verification failed:
IMP_server. domain >> tcmadb (Persistent Chat)

The issue occurs regardless of the persistent chat or message archiver feature.

Conditions:
Using IM&P Server version 11.5(1), 12.0(1), 12.5(1) and using postgres SQL version 12.
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Bug Details Include

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