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Cisco Bug: CSCvv37003 - XCP Router service stops abruptly during manual fallback

Last Modified

Oct 09, 2020

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 11.5

Known Affected Releases

11.5(1)

Description (partial)

Symptom:
XCP Service stops abruptly, causing temporary loss of presence and chat functionality for all the users. The services recover automatically and the logins start working after the recovery.

Conditions:
The issue is triggered by manual fallback.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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