Preview Tool

Cisco Bug: CSCvv37003 - XCP Router service stops abruptly during manual fallback

Last Modified

Oct 09, 2020

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 11.5

Known Affected Releases


Description (partial)

XCP Service stops abruptly, causing temporary loss of presence and chat functionality for all the users. The services recover automatically and the logins start working after the recovery.

The issue is triggered by manual fallback.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.