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Cisco Bug: CSCvv33888 - ESA - Unknown Update Condition Causes Application Fault

Last Modified

Aug 24, 2020

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases


Description (partial)

Can't fetch server manifest proceeded by application fault seen in updater logs. 

NOTE: Updater logs must be set to Debug level or UPDATERD error will not be logged


Thu Aug  6 21:50:10 2020 Debug: UPDATERD: Can't fetch server manifest, restarting Updaterd..
Thu Aug  6 21:50:10 2020 Critical: An application fault occurred: 
('egg/ call|242', "<type 'exceptions.TypeError'>", "'NoneType' object is not iterable", '[_coro.pyx coro._coro._wrap1 (coro/_coro.c:8505)|757] [updater/ alert_autoupdate_disabled|1332] [shared/ __init__|554] [shared/ init_se
rvice_overview|563] [shared/ get_available_engine_updates|201] [egg/ call|242]')
Thu Aug  6 21:50:10 2020 Info: Updater daemon shutting down


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