Guest

Preview Tool

Cisco Bug: CSCvv33336 - Reverse name lookup against BS Dir failed if more than 1 results are received

Last Modified

Aug 12, 2020

Products (1)

  • Cisco IP Phone 8800 Series with Multiplatform Firmware

Known Affected Releases

11.3(2)

Description (partial)

Symptom:
The phone failed to reverse name lookup against BS directory

Conditions:
1. The phone received more than 1 results from the BS server when it queries the contacts with the keyword of the number of the incoming/outgoing call
2. The 1st item in the results does not match the number
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.