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Cisco Bug: CSCvv31772 - Call status icon in conversation list doesn't match call control window in multi-line conference

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.9(1)

Description (partial)

Symptom:
Call status icon in conversation list doesn't match call control window in multi-line conference

Conditions:
Result :-
For agent2( jabber2) conference call is showing hold in dashboard and active call panel( Expected)
For agent1(jabber1) Conference call showing as active in dashboard, but in active call panel its showing hold call.

For Agent1(jabber1) dashboard its showing wrong its should show hold icon( Not expected) Please refer the screenshot attached in jira
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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