Preview Tool

Cisco Bug: CSCvv31243 - Custom background is not working for Webex Client 40.8.4-7

Last Modified

Aug 25, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases


Description (partial)

Webex sites with Webex desktop app version 40.8.4-7 does not get the customer background. 

-This is affecting MAC and Windows computers.

- Webex Sites not allowing custom backgrounds after 40.8 upgrade.  

Webex client version in affected sites: WBXclient-40.8.4-7
The custom background option is enabled in the Webex admin site, as is required here: []
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.