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Cisco Bug: CSCvv29656 - SSO Failure page should present the Recovery URL

Last Modified

Oct 23, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.0 12.5(1.10000.59)

Description (partial)

Symptom:
Clicking on CM Platform URL to log results in an HTTP 403 error (SSO authentication failure).

Conditions:
CUCM 12.x and later, where enabling SSO now applies to both CCMAdmin and CMPlatform.

SAML/SSO has been configured and is working to allow CCMAdmin single sign on. However individual platform level userids have not also been created on every node in the cluster, which is required for CCMPlatform to take advantage of SSO.
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