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Cisco Bug: CSCvv25846 - Jabber for windows : Recording icon is presented, even if the record-invoker is set to "silent"

Last Modified

Aug 06, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.9(1)

Description (partial)

Symptom:
++ When a Jabber call is recording, it's being presented to the user on UI with a red-dot icon, to show that the call is being recorded.
++ So Jabber displays this icon, only if "record-invoker" is set to "User", but it is not supposed to display this icon if it is set to "silent".
++ Issue is, during the initial part of the call when recording is happening, Jabber displays this icon, irrespective of "record-invoker" is User or Silent, but if the call is put on hold and resumed, jabber will not display the icon, as it starts processing the UI request based on "record-invoker" parameter.

Conditions:
++ When recording is happening on Jabber 12.8 or higher
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