Guest

Preview Tool

Cisco Bug: CSCvv25703 - 17.4.1:Crash executing "sh tech wireless"(show platform software wlavc status cp-exporter)

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Catalyst 9800 Series Wireless Controllers

Known Affected Releases

17.4.1 Bengaluru-17.4.1

Description (partial)

Symptom:
17.4.1:wncd process crash while "sh tech wireless"

Image: 17.4.20200802:033428 (AP: 17.4.0.96)
Controller: C9800-40-K9(qwlc)

Problem Description:
When taking "sh tech wireless" wncmgrd process is crashing.   This is consitently reproducible.  

Aug  4 16:12:53.514: %PMAN-3-RPSWITCH: R0/0: RP switch initiated. Critical process wncm
grd has failed (rc 0)
Aug  4 16:12:54.394: %PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting:
Aug  438: %PMAN-5-EXITACTION: C0/0: pvp: Process manager is exiting:
Aug  4 16:12:57.738: %PMAN-3-PROCHOLDDOWN: R0/0: The process wncmgrd has been helddown (rc 139)
Aug  4 16:12:58.611: %PMAN-5-EXITACTION: R0/0: pvp: Pger is exiting: process exit with reload fru code
Aug  4 16:14:50.742: %PMAN-3-PROCESS_NOTIFICATION: R0/0: pvp: System report core/cal-eWLC-1_2_RP_0-system-report_20200804-161300-PST.tar.gz (size: 25
4886 KB) generated and System report info at core/cal-eWLC-1_2_RP_0-system-report_20200804-161300-PST-info.txt

Conditions:
17.4.1:wncd process crash while "sh tech wireless"

Image: 17.4.20200802:033428 (AP: 17.4.0.96)
Controller: C9800-40-K9(qwlc)

Problem Description:
When taking "sh tech wireless" wncmgrd process is crashing.   This is consitently reproducible.  

Aug  4 16:12:53.514: %PMAN-3-RPSWITCH: R0/0: RP switch initiated. Critical process wncm
grd has failed (rc 0)
Aug  4 16:12:54.394: %PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting:
Aug  438: %PMAN-5-EXITACTION: C0/0: pvp: Process manager is exiting:
Aug  4 16:12:57.738: %PMAN-3-PROCHOLDDOWN: R0/0: The process wncmgrd has been helddown (rc 139)
Aug  4 16:12:58.611: %PMAN-5-EXITACTION: R0/0: pvp: Pger is exiting: process exit with reload fru code
Aug  4 16:14:50.742: %PMAN-3-PROCESS_NOTIFICATION: R0/0: pvp: System report core/cal-eWLC-1_2_RP_0-system-report_20200804-161300-PST.tar.gz (size: 25
4886 KB) generated and System report info at core/cal-eWLC-1_2_RP_0-system-report_20200804-161300-PST-info.txt
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.