Preview Tool

Cisco Bug: CSCvv25343 - C9400-SUP-1 & 1XL not booting up & console showing "PCIe link to Doppler didn't appear to go active"

Last Modified

Sep 01, 2020

Products (1)

  • Cisco Catalyst 9400 Series Switches

Known Affected Releases


Description (partial)

C9400-SUP-1/C9400-SUP-1XL not booting up .

Console showing the following sequence:
Initializing Hardware...
PCIe link to Doppler didn't appear to go active within 5000 ms: lnksts 0x1001
ERROR: C90000002:V305000E I0 62D171CB-78CD-4480-8678-C6A2A797A8DE A5A02C18

Normally this is a day-1 issue meaning that the affected sup was not working before.

Applicable to C9400-SUP-1/C9400-SUP-1XL.

**The problem has not been reported on C9400-SUP-1XL-Y.**
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.