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Cisco Bug: CSCvv25196 - PI Server Backup job takes 3-4 days to complete

Last Modified

Oct 07, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.7(2)

Description (partial)

Symptom:
Prime Infrastructure's Server Backup job may become stuck at "stage 5 of 7: Building backup file", as the process waits too long to move on to the next stages.  The Prime Infrastructure backup file size, in this instance, was also found to be too high (91 GB) and backup has been taking 3-4 days to complete.

Conditions:
This was observed in a standalone Prime Infrastructure setup, on version 3.7 with the latest patches installed, deployed on a virtual machine.  The backup takes a long time to complete.  A disk space crunch can occur, then the server can become unresponsive.
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