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Cisco Bug: CSCvv23417 - Ability to disable A B C softkey in 8821 phone

Last Modified

Sep 16, 2020

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

11.0(5)

Description (partial)

Symptom:
"A B C" softkey is displayed on the phone in the Offhook state, and it cannot be removed from CUCM.
Even if there is no URI dialing or speed dials configured, we still see ABC softkey

Conditions:
"A B C" softkey is displayed on the phone in the Offhook state, and it cannot be removed administratively.
Even if there is no URI dialing or speed dials configured, we still see ABC softkey
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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