Preview Tool

Cisco Bug: CSCvv23316 - No TPS_COUNT nor SESSION_COUNT data in consolidated-sessions.log

Last Modified

Aug 14, 2020

Products (1)

  • Cisco Policy Suite for Mobile

Known Affected Releases


Description (partial)

consolidated-sessions.log on any pcrfclient shows no data for TPS_COUNT and SESSION_COUNT

2020-06-23 16:51:00 - TPS_COUNT:                            SESSION_COUNT:                            LICENSE_COUNT: 1000000
2020-06-23 16:52:30 - TPS_COUNT:                            SESSION_COUNT:                            LICENSE_COUNT: 1000000
2020-06-23 16:54:00 - TPS_COUNT:                            SESSION_COUNT:                            LICENSE_COUNT: 1000000

session data is present in whisper DB is writing session data to mongoDB
restarting CC service does not help
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.