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Cisco Bug: CSCvv23316 - No TPS_COUNT nor SESSION_COUNT data in consolidated-sessions.log

Last Modified

Aug 14, 2020

Products (1)

  • Cisco Policy Suite for Mobile

Known Affected Releases

19.4.0

Description (partial)

Symptom:
consolidated-sessions.log on any pcrfclient shows no data for TPS_COUNT and SESSION_COUNT

2020-06-23 16:51:00 - TPS_COUNT:                            SESSION_COUNT:                            LICENSE_COUNT: 1000000
2020-06-23 16:52:30 - TPS_COUNT:                            SESSION_COUNT:                            LICENSE_COUNT: 1000000
2020-06-23 16:54:00 - TPS_COUNT:                            SESSION_COUNT:                            LICENSE_COUNT: 1000000

Conditions:
session data is present in whisper DB
session_count.sh is writing session data to mongoDB
restarting CC service does not help
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Bug Details Include

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