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Cisco Bug: CSCvv23296 - SNMP query: Missing Intel network adapter information

Last Modified

Aug 17, 2020

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

4.0(4h)C

Description (partial)

Symptom:
Trying to get information of Intel network adapters using SNMP, no information is returned.

From the snmpwalk file attached to the case, I can see RAM/Disk information as follows:
 
SNMPv2-SMI::enterprises.9.9.719.1.15.114.1.8.1 = STRING: "LED_HLTH_STATUS"
SNMPv2-SMI::enterprises.9.9.719.1.15.114.1.9.1 = INTEGER: 1
SNMPv2-SMI::enterprises.9.9.719.1.30.11.1.2.1 = STRING: "sys/rack-unit-1/board/memarray-1/mem-1"
SNMPv2-SMI::enterprises.9.9.719.1.30.11.1.2.2 = STRING: "sys/rack-unit-1/board/memarray-1/mem-2"
SNMPv2-SMI::enterprises.9.9.719.1.30.11.1.2.3 = STRING: "sys/rack-unit-1/board/memarray-1/mem-3"
SNMPv2-SMI::enterprises.9.9.719.1.30.11.1.2.4 = STRING: "sys/rack-unit-1/board/memarray-1/mem-4"
SNMPv2-SMI::enterprises.9.9.719.1.30.11.1.2.5 = STRING: "sys/rack-unit-1/board/memarray-1/mem-5"
SNMPv2-SMI::enterprises.9.9.719.1.30.11.1.2.6 = STRING: "sys/rack-unit-1/board/memarray-1/mem-6"
SNMPv2-SMI::enterprises.9.9.719.1.30.11.1.2.7 = STRING: "sys/rack-unit-1/board/memarray-1/mem-7"
SNMPv2-SMI::enterprises.9.9.719.1.30.11.1.2.8 = STRING: "sys/rack-unit-1/board/memarray-1/mem-8"
SNMPv2-SMI::enterprises.9.9.719.1.30.11.1.2.9 = STRING: "sys/rack-unit-1/board/memarray-1/mem-9"
 
<…>
 
SNMPv2-SMI::enterprises.9.9.719.1.45.1.1.17.1 = STRING: "LSI Logic"
SNMPv2-SMI::enterprises.9.9.719.1.45.1.1.18.1 = INTEGER: 0
SNMPv2-SMI::enterprises.9.9.719.1.45.1.1.19.1 = STRING: "0,1,1(>2Drv),5,6,00,10,10(>2Drv),50,60"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.0 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-1"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.1 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-2"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.2 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-3"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.3 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-4"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.4 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-5"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.5 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-6"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.6 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-7"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.7 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-8"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.8 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-9"
SNMPv2-SMI::enterprises.9.9.719.1.45.4.1.2.9 = STRING: "sys/rack-unit-1/board/storage-SAS-MRAID/pd-10"
 
Regarding the ethernet adapter, this server does not have a Cisco VIC adapter, but only the Intel adapters (from server techsupport file):
 
FRU Device Description : FRU_VIC_SLOT1 (ID 6)
Device not present (Requested sensor, data, or record not found)
 
FRU Device Description : FRU_VIC_SLOT2 (ID 7)
Device not present (Requested sensor, data, or record not found)
 
FRU Device Description : FRU_VIC_SLOT4 (ID 8)
Device not present (Requested sensor, data, or record not found)
 
FRU Device Description : FRU_VIC_SLOT5 (ID 9)
Device not present (Requested sensor, data, or record not found)
 
FRU Device Description : FRU_MLOM (ID 10)
Device not present (Requested sensor, data, or record not found)
 
AdapterList:
---
Slot: 1
Description: Intel X710-DA2 Dual Port 10Gb SFP+ converged NIC
PID: UCSC-PCIE-ID10GF
CPN: 30-100173-01
powMin: 4
powMax: 6
Vendor: 0x8086
Device: 0x1572
SubVendor: 0x1137
SubDevice: 0x020a
 
---
Slot: 2
Description: Intel X710-DA2 Dual Port 10Gb SFP+ converged NIC
PID: UCSC-PCIE-ID10GF
CPN: 30-100173-01
powMin: 4
powMax: 6
Vendor: 0x8086
Device: 0x1572
SubVendor: 0x1137
SubDevice: 0x020a
 
---
Slot: 3
Description: Intel i350 Quad Port 1Gb Adapter
PID: UCSC-PCIE-IRJ45
CPN: UCSC-PCIE-IRJ45
powMin: 3
powMax: 5
Vendor: 0x8086
Device: 0x1521
SubVendor: 0x1137
SubDevice: 0x00b9
 
---
Slot: 4
Description: Intel i350 Quad Port 1Gb Adapter
PID: UCSC-PCIE-IRJ45
CPN: UCSC-PCIE-IRJ45
powMin: 3
powMax: 5
Vendor: 0x8086
Device: 0x1521
SubVendor: 0x1137
SubDevice: 0x00b9
 
---
Slot: 5
Description: Intel i350 Quad Port 1Gb Adapter
PID: UCSC-PCIE-IRJ45
CPN: UCSC-PCIE-IRJ45
powMin: 3
powMax: 5
Vendor: 0x8086
Device: 0x1521
SubVendor: 0x1137
SubDevice: 0x00b9
 
---
Slot: 6
Description: Intel i350 Quad Port 1Gb Adapter
PID: UCSC-PCIE-IRJ45
CPN: UCSC-PCIE-IRJ45
powMin: 3
powMax: 5
Vendor: 0x8086
Device: 0x1521
SubVendor: 0x1137
SubDevice: 0x00b9
 
---
Slot: L
Description: Intel X550 LOM
PID: UNKNOWN
CPN: UNKNOWN
powMin: 0
powMax: 0
Vendor: 0x8086
Device: 0x1563
SubVendor: 0x1137
SubDevice: 0x01a4
 
It seems that Intel adapters info is missing from SNMP.

Conditions:
Server is UCSC-C240-M5S
Host firmware bundle 4.0(4h)
CIMC firmware 4.0(4k)
Query using simple snmpwalk
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