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Cisco Bug: CSCvv23231 - EnhancementAdd support for handling recording re-INVITE which comes in before call setup is complete

Last Modified

Aug 04, 2020

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

12.6(1)

Description (partial)

Symptom:
he call recording is failing because of race condition on the ip-phone , the phones getting re-invites and getting stuck so it sends the cancel message towards the expressway
as per code, there is no code to handle recording request when in Ringing state, the request is ignored directly, that is why there is no more message sent out to server after 100 Trying for the recording invite, then server send Cancel to end the recording call when timeout

Conditions:
MRA phones with BIB enabled on them
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