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Cisco Bug: CSCvv22487 - CCE Compatibility matrix 12.0/12.5 need to be updated for Cisco Gateway software

Last Modified

Aug 19, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.0(1) 12.5(1)

Description (partial)

Symptom:
When looking for Cisco Gateway software to download for a CCE environment not able to find it as some versions mentioned in the CCE Compatibility matrixes do not exist for download.These releases an identifier as part of the version that is in the form of (PiXX) where XX is a number.

Conditions:
Using CCE Compatibility matrixes to determine supported version of Cisco Gateway software to use with UCCE or PCCE. Versions of code attempted to download are not present on cisco.com and have an identifier as part of the version that is in the form of (PiXX) where XX is a number.
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