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Cisco Bug: CSCvv21519 - CUIC user group membership revoked for bulk user during PCCE sync

Last Modified

Sep 21, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases


Description (partial)

PCCE sync calling the User Update REST call with default ‘All User’ group and not considering the existing associated groups into consideration.

This happens to the set of supervisor users whose attributes (like SSO enablement) gets updated in PCCE

PCCE 12.0
CUIC 12.0
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