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Cisco Bug: CSCvv20450 - FMC 6.4 to 6.7 upgrade fails "Error running script 500_rpms/110_generate_dbaccess.sh"

Last Modified

Oct 08, 2020

Products (1)

  • Sourcefire Defense Center

Known Affected Releases

6.4.0 6.4.0.9 6.7.0

Description (partial)

Symptom:
FMC 6.4 to 6.7 upgrade fails "Error running script 500_rpms/110_generate_dbaccess.sh

No access to the FMC GUI; it simply displays an "upgrade failed" and below error logs seen in the status.log file.

Starting script: 500_rpms/110_generate_dbaccess.sh
Entering 500_rpms/110_generate_dbaccess.sh...
No JSON object could be decoded
Error while generating dbaccess file.

Conditions:
upgrading from 6.4
httpsd process is down
status.log shows failure at script 500_rpms/110_generate_dbaccess.sh
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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