Guest

Preview Tool

Cisco Bug: CSCvv19988 - IMS selects inactive application user resulting in token validation failure

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.18000.180)

Description (partial)

Symptom:
IMS selects inactive application user resulting in token validation failure

Conditions:
Whenever CUCM gets a token for validation, it takes the token and randomly selects an application user on CUCM and (along with the application users credentials) passes the request onto the SSOSP service on CUCM.

If the selected application user has become in-active already (e.g. expired password), the token fails to get validated.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.