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Cisco Bug: CSCvv19450 - When doing PnP in Cisco DNA Center, error thrown while syncing to Smart Account

Last Modified

Sep 16, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC1.3.3.5

Description (partial)

Symptom:
When configuring PnP credentials in Cisco DNA Center, an error may be thrown when trying to create the PnP profile and have it sync with the Smart Account. The error message is, "vailed register virtual account. Error Message => {NCOB01198: Could not create smart account profile for smart account: xxx.org virtual account: xxx-Cisco DNA. NCOB03003: DMS Internal Error %s, %s [[Ljava.lang.String;@3dee954b] Format specifier '%s' }".  The root cause of this is Cisco DNA Center's certificate doesn't contain a Common Name (CN).

Conditions:
This was observed in Cisco DNA Center 1.3.3.5.
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Bug Details Include

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