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Cisco Bug: CSCvv19429 - Some users unable to start video due to this message 'The video option is unavailable for this webe

Last Modified

Aug 06, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS40.7.2

Description (partial)

Symptom:
when presenter role changes earlier than host change , it becomes a join before host (JBH case), and presenter can’t start the video session.
Work around: Make someone else presenter (pass the presenter ball)

Conditions:
when presenter role changes earlier than host change , it becomes a join before host (JBH case), and presenter can’t start the video session.
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