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Cisco Bug: CSCvv18803 - Install operation is failing and asking for a reload to recover

Last Modified

Sep 18, 2020

Products (1)

  • Cisco 8000 Series Routers

Known Affected Releases

7.2.12.BASE 7.3.1.BASE

Description (partial)

Release-note

Symptom:
Upgrade to 731.17i is failing and asking for the system reload to recover.
User request: install replace /harddisk:/8000-x64-7.3.1.17I.iso
Operation ID: 1.1
State:        Failure since 2020-07-28 02:54:28 UTC
Failed to reload 1 node
 
Current activity:    Failure, await user recovery input
Time started:        2020-07-28 02:54:28
 
No install recovery actions available. A system reload is required.
 
 
 
Transaction 1 started
2020-07-28 02:42:04 UTC      Atomic change 1.1 started
2020-07-28 02:42:04 UTC        Packaging operation 1.1.1 started
2020-07-28 02:42:04 UTC        Replace
2020-07-28 02:42:04 UTC          /harddisk:/8000-x64-7.3.1.17I.iso
2020-07-28 02:49:11 UTC        Packaging operation 1.1.1 success
2020-07-28 02:49:11 UTC      Apply by reload started
2020-07-28 02:54:28 UTC      Error on 0/RP0/CPU0: Failed to reload node
2020-07-28 02:54:28 UTC      Apply by reload failed: Failed to reload 1 node

Conditions:
this issue is seen in spitfire box
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