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Cisco Bug: CSCvv17893 - Bad uip snapshot and log file causes FTD to repeatedly requests catchup, and exhausts file handlers

Last Modified

Aug 31, 2020

Products (1)

  • Sourcefire Defense Center

Known Affected Releases

6.3.0 6.4.0 6.5.0 6.6.0 6.7.0 6.8.0

Description (partial)

snort cores on FTD, and following logs are seen repeatedly:

sfpreproc:TimestampedFile [INFO] Unable to open directory '/ngfw/var/sf/user_enforcement': Too many open files

On FMC, under /var/sf/user_enforcement, locate latest uip/ugm snapshot and log entry file, and the suffix of log file is not equal to suffix of snapshot file plus 1.

Good files example: uip_snapshot.11245 and uip_log_entries.11246
Bad files example: uip_snapshot.11245 and uip_log_entries.4487
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