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Cisco Bug: CSCvv17381 - vEdge5000: control connection stuck in "Challenge" phase - Failed to create IdentityReqBlob

Last Modified

Sep 07, 2020

Products (1)

  • Cisco vEdge Router

Known Affected Releases

19.2.1

Description (partial)

Hardware is getting out of sync with driver infrastructure. This could cause memory corruption in vDaemon.

Symptom:
Control connections lost-

Connections fails reporting reason :"ERR_SEND_CHLNG_TO_BID"


TPM logs:
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_acquire_lock_and_verify[545]: %VDAEMON_DBG_MISC-1: .. Enabling bid_lock_acquire timer ...
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_verify_thread[747]: %VDAEMON_DBG_MISC-1: Waiting for previous thread: 140407392192256 to exit
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_verify_thread[751]: %VDAEMON_DBG_MISC-1: Previous thread: 140407392192256 exited, ret_val: 0
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_verify_thread[755]: %VDAEMON_DBG_ERROR-1: setup the ca key object
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_verify_thread[783]: %VDAEMON_DBG_MISC-1: Read NVRAM EK Certificate
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_verify_thread[794]: %VDAEMON_DBG_MISC-1: Updating EKCERT in TPM CREDENTIAL
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_verify_thread[823]: %VDAEMON_DBG_ERROR-1: Tspi_Context_CreateObject IdentityKey object
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_verify_thread[838]: %VDAEMON_DBG_ERROR-1: create IdentityReqBlob
kern.err: Jul 14 09:59:21 E-SG-1NNVE101 kernel: tpm_tis 00:0b: Operation Canceled
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 tcsd: TCSD TDDL ERROR: write to device /dev/tpm0 failed: Operation canceled 
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_verify_thread[851]: %VDAEMON_DBG_ERROR-1: Failed to create IdentityReqBlob 4231 <<<<<<<<<<<<<<<<<<<<<
local7.debug: Jul 14 09:59:21 E-SG-1NNVE101 VDAEMON[2577]: vdaemon_tpm_verify_thread[892]: %VDAEMON_DBG_ERROR-1: BID failures reset count: 10, thread reset count 10

Conditions:
Normal operations
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