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Cisco Bug: CSCvv15826 - Customer receives an e-mail to download Spark instead of Webex Teams

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
When inviting participants to Webex Teams meetings, the invited attendees receive notification e-mail to download Cisco Spark instead of Webex Teams. When the meeting link is clicked, a notice is shown prompting the download of Cisco Spark instead of Webex Teams

Conditions:
The user that is receiving the invite should not have Teams application previously installed. The issue can be replicated on multiple browsers.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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