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Cisco Bug: CSCvv15826 - Customer receives an e-mail to download Spark instead of Webex Teams

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases


Description (partial)

When inviting participants to Webex Teams meetings, the invited attendees receive notification e-mail to download Cisco Spark instead of Webex Teams. When the meeting link is clicked, a notice is shown prompting the download of Cisco Spark instead of Webex Teams

The user that is receiving the invite should not have Teams application previously installed. The issue can be replicated on multiple browsers.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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