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Cisco Bug: CSCvv15698 - HCS CUCM 12.5SU3 registration with CSSM fails after migrating from 11.5 using PCD

Last Modified

Aug 12, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.13000.146)

Description (partial)

Symptom:
After M1 using PCD to 12.5 SU3 CUCM fails to register with Smart Software Manager.

Conditions:
CUCM which has ProductDeploymentMode modified using PAWS API/HCM-F and is migrated to 12.5 SU3 using PCD. After migration trying to register CUCM with Smart Software Manager fails.

Root cause:
1.During migration PCD creates floppy using afg library.
2. afg library while parsing the platformConfig.xml adds ProductDeploymentMode twice in the xml. 
3. Due to this SLM gets invalid  ProductDeploymentMode to set the softwareID tag for CSSM registraion.
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