Cisco Bug: CSCvv15241 - Jabber does not resume/retain Stream ID moving from OnPrem to MRA
Sep 22, 2020
- Cisco Jabber for Windows
Known Affected Releases
12.1 12.5(1) 12.5(2) 12.6(0) 12.6(1) 12.6(2) 12.7(0) 12.7(1) 12.7(1.1) 12.8(0) 12.8(1) 12.8(2) 12.8(2.1)
Symptom: Jabber does not resume/retain Stream ID moving from OnPrem to MRA When Jabber moves from OnPrem connection to MRA, it does not resume the XMPP Stream ID instead requests for a new XMPP Stream ID on the MRA connection. Because of this stream id change, any Instant Message's(IMs) sent during this transition is discarded by the IM&P server - as a result Jabber users misses all the messages. This limitation has to be included in our documentation. Conditions: Jabber transition from OnPrem to MRA.
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