Preview Tool

Cisco Bug: CSCvv14814 - Admin commands are not collected while using custom show tech

Last Modified

Sep 03, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases


Description (partial)

Custom show tech collection would get stuck when admin CLI's are present in source-file.
custom source file is: /misc/disk1/test
show interfaces summary
admin show smart-monitor
RP/0/RP1/CPU0:google_D1_tb2#show tech-support custom source-file harddisk:/test
RP/0/RP1/CPU0:google_D1_tb2#show tech-support custom source-file harddisk:/test
Fri Jul 24 01:05:44.420 EDT
++ Show tech start time: 2020-Jul-24.010549.EDT ++
Fri Jul 24 01:05:53 EDT 2020 Waiting for gathering to complete
..Fri Jul 24 01:05:59 EDT 2020 Waiting for Sysadmin show tech-support collection

This happens only with asr9k eXR; other platforms are not impacted
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.