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Cisco Bug: CSCvv14490 - Media innactivity detection getting triggered before timer expiry

Last Modified

Sep 24, 2020

Products (1)

  • Cisco ASR 1000 Series Aggregation Services Routers

Known Affected Releases

unspecified

Description (partial)

Symptom:
Calls end up prematurely due to media inactivity detection being triggered out of nowhere

The disconnection message will appear as follows:

000632: Jun  7 22:30:18.933: %VOICE_IEC-3-GW: SIP: Internal Error (RTP Inactivity Error): IEC=1.1.185.7.8.0 on callID 490 GUID=A94899E4A86611EAB5D4F1A9FE8DF7BF
000633: Jun  7 22:30:18.933: //490/A94899E4B5D4/CCAPI/cc_api_call_disconnected:

Conditions:
ASR-1006X running as CUBE-HA with media inactivity parameters configured under "gateway"

gateway
media-inactivity-criteria rtcp
timer receive-rtcp 1000
timer receive-rtp 43200
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