Preview Tool

Cisco Bug: CSCvv13940 - JIRA Bug: MAGLEV-12294 -- Application upgrade for Cisco DNA Center fails at platform-ui

Last Modified

Sep 29, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases


Description (partial)

Cisco DNA Center's application upgrade may fail, and lose access to the GUI with the error, "The request to the backend service is timing out. Please refer to the backend service's logs for more details."

This was observed during an application upgrade for Cisco DNA Center
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.