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Cisco Bug: CSCvv13718 - Service aclmgr crashing with hap failure in Nexus9K

Last Modified

Sep 18, 2020

Products (1)

  • Cisco Nexus 9000 Series Switches

Known Affected Releases

9.2(2)

Description (partial)

Symptom:
The 'aclmgr' process crashes several times and caused switch to be in boot loop.

<pre>
2020 Jun 17 15:01:02 s1 %$ VDC-1 %$ %SYSMGR-2-SERVICE_CRASHED: Service 'aclmgr' (PID 26533) hasn't caught signal 11 (core will be saved).
2020 Jun 17 15:01:03 s1 %$ VDC-1 %$ %SYSMGR-2-SERVICE_CRASHED: Service 'aclmgr' (PID 26899) hasn't caught signal 11 (core will be saved).
2020 Jun 17 15:01:03 s1 %$ VDC-1 %$ %SYSMGR-2-SERVICE_CRASHED: Service 'aclmgr' (PID 27049) hasn't caught signal 11 (core will be saved).
2020 Jun 17 15:01:04 s1 %$ VDC-1 %$ %SYSMGR-2-SERVICE_CRASHED: Service 'aclmgr' (PID 27314) hasn't caught signal 11 (core will be saved).
2020 Jun 17 15:01:04 s1 %$ VDC-1 %$ %SYSMGR-2-HAP_FAILURE_SUP_RESET: Service 'aclmgr' in vdc 1 has had a hap failure
</pre>

And the core file is found with the 'show cores' 

</pre>

Conditions:
The issue affects N9K running 9.2(x), 9.3(1) to 9.3(5).
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