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Cisco Bug: CSCvv13648 - Phone migration fails with "A subquery has returned not exactly one row." error

Last Modified

Sep 30, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.13900.143)

Description (partial)

Symptom:
Update failed. A subquery has returned not exactly one row.

Conditions:
Go to ccmadmin - Device - Device Settings - Phone button template - Select any existing phone templates (eg: Standard 9951 SIP ) - click copy - enter name - save it
Go to Phone - Create a any phone  (eg:cisco 8841) with Line 1 .Go to related links- Select migrate phone and click go.
Enter mac address and select phone type as Cisco 9951 - clcik on save

It throws "Update failed. A subquery has returned not exactly one row." error.
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Bug Details Include

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