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Cisco Bug: CSCvv12857 - ASA gets frozen after crypto engine failure

Last Modified

Oct 06, 2020

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases


Description (partial)

ASA is in frozen state, not able to pass traffic or access it, not able to trigger failover either. 

Logs are showing Crypto hardware failures:

%ASA-4-402125: CRYPTO: The ASA hardware accelerator Admin7 ring timed out (Desc= 0x5C07B530, CtrlStat= 0x8100, ResultP= 0xC983CF70, ResultVal= 255, Cmd= 0x101, CmdSize= 32768, Param= 0x4, Dlen= 304, DataP= 0xD444EC10, CtxtP= 0x0, SWReset= 258)

%ASA-4-402127: CRYPTO: The ASA is skipping the writing of latest Crypto Archive File as the maximum # of files ( 5 ) allowed have been written to < disk0:/crypto_archive >. Please archive & remove files from < disk0:/crypto_archive > if you want more Crypto Archive Files saved

After reload crypto archives are generated on ASA

VPN is configured on ASA
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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