Preview Tool

Cisco Bug: CSCvv12714 - JIRA Bug: MAGLEV-12437 -- Cisco DNA Center ext authentication AAA server config lost after ISE gone

Last Modified

Aug 08, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases


Description (partial)

When Cisco DNA Center is integrated with ISE, and external authentication is enabled, but not working, ISE does not receive RADIUS packets from Cisco DNA Center, so users cannot be externally authenticated.

This was observed in Cisco DNA Center version, where Cisco DNA Center marks ISE as inactive on thje Authentication and Policy Server settings page.  The System 360 reports the ISE PAN node as unavailable, too.  After re-entering the ISE password on the Authentication and Policy Server settings page, and ISE showing active again, and the System 360 page also showing ISE as available, users are still unable to be externally authenticated.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.