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Cisco Bug: CSCvv12714 - JIRA Bug: MAGLEV-12437 -- Cisco DNA Center ext authentication AAA server config lost after ISE gone

Last Modified

Aug 08, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC1.3.3.3

Description (partial)

Symptom:
When Cisco DNA Center is integrated with ISE, and external authentication is enabled, but not working, ISE does not receive RADIUS packets from Cisco DNA Center, so users cannot be externally authenticated.

Conditions:
This was observed in Cisco DNA Center version 1.3.3.3, where Cisco DNA Center marks ISE as inactive on thje Authentication and Policy Server settings page.  The System 360 reports the ISE PAN node as unavailable, too.  After re-entering the ISE password on the Authentication and Policy Server settings page, and ISE showing active again, and the System 360 page also showing ISE as available, users are still unable to be externally authenticated.
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Bug Details Include

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