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Cisco Bug: CSCvv12705 - vEdge Cloud | System Initialization Stuck on KVM Platform running Ubuntu 14

Last Modified

Aug 31, 2020

Products (1)

  • Cisco vEdge Router

Known Affected Releases

18.4.4 18.4.5 19.2.1 19.2.2 19.2.3 20.1 20.1.2

Description (partial)

The User will be able to successfully install the new image like 20.1.1, But when tries to activate the image and after the reboot when the device will come up. It will be stuck in System Initialization State.

Trying to enter Credentials will show:
Authentication Failure for admin/admin
Incorrect Password for any different credentials.

Tested on LAB Setup:
The Ubuntu machine has a kernel - 4.4.0-142-generic and qemu-kvm version - 2.0.0 (Debian 2.0.0+dfsg-2ubuntu1.46)
      virsh list --all
      Id    Name                           State
      2     vEdge-KVM                      running
      virsh console vEdge-KVM
      Connected to domain vEdge-KVM

      viptela 20.1.12
      vedge login: admin
      System Initializing. Please wait to login...
      Login incorrect
      vedge login:

The issue has been currently noticed when upgrading to new latest images works fine with 18.4.1.
The issue also noticed for older KVM Ubuntu version, Here Ubuntu 14.04.5
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