Preview Tool

Cisco Bug: CSCvv12564 - Jabber Android 12.9 Login or Chat/Presence failure over Expressway

Last Modified

Sep 18, 2020

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

Jabber login failure over MRA. 
IM and Presence services fail to connect over MRA

NOTE:  Issue can be seen internally as well, only if Jabber has already previously connected over expressway and received the FCM capability

Jabber for Android 12.9
APNS Enabled Deployment (UC environment not on 14.X yet)
Expressway 12.6.X
Expressway Defect:
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.