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Cisco Bug: CSCvv12564 - Jabber Android 12.9 Login or Chat/Presence failure over Expressway

Last Modified

Sep 18, 2020

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

12.9(0)

Description (partial)

Symptom:
Jabber login failure over MRA. 
IM and Presence services fail to connect over MRA

NOTE:  Issue can be seen internally as well, only if Jabber has already previously connected over expressway and received the FCM capability

Conditions:
Jabber for Android 12.9
APNS Enabled Deployment (UC environment not on 14.X yet)
Expressway 12.6.X
Expressway Defect:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvv12541
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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