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Cisco Bug: CSCvv11491 - Enterprise Groups Limitation Correction

Last Modified

Jul 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.11001.120)

Description (partial)

Symptom:
Not all members are appearing in the Enterprise Group when users and Enterprise Groups are synced from different LDAP synchronization agreements in CUCM.


There needs to be a correction in the Enterprise Groups Limitations section within the Enterprise Groups feature and configuration guide. Specifically the limitation of "Synchronization of users and user groups through different synchronization agreements in LDAP configuration". 

The part that needs correction is the following:

"Otherwise, after the groups synchronize into
the database, the users will get associated with the groups after the next
manual or periodic sync .
"

This sentence is only a true statement if the manual or periodic sync for the users have a sync type set as "Users and Groups". 

The statement instead should say the following:

"Otherwise, after the groups synchronize into
the database, the users will get associated with the groups after the next
manual or periodic sync with the sync type set as Users and Groups. Users and corresponding group info will be mapped only when the agreement sync type is set as "Users and Groups".
"


## Enterprise Groups feature and configuration guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_0110001.pdf

Conditions:
- When a user and user group are synchronized as part of different synchronization agreements for Enterprise Groups on CUCM.
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