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Cisco Bug: CSCvv11419 - Live Data stats midnight reset stops working

Last Modified

Sep 01, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
Live Data stats will show discrepancy, this is due live data midnight reset stops working and stats will continue to increment. For example, handled calls in Voice CSQ Summary Report will show 27907 calls even when CCX has not taken such amount of calls in that particular day.

Conditions:
Live Data stats midnight reset stops working.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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