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Cisco Bug: CSCvv10984 - Standby PIC Daughter Board missing from inventory after Standby SUP Replacement

Last Modified

Sep 28, 2020

Products (224)

  • Cisco cBR Series Converged Broadband Routers
  • Cisco Catalyst 3650-12X48UR-L Switch
  • Cisco Catalyst 9200L-48P-4X Switch
  • Cisco Catalyst 9300L-48P-4X-A Switch
  • Cisco NCS 4202
  • Cisco Catalyst 3850-48P-E Switch
  • Cisco Catalyst 3650-24PD-E Switch
  • Cisco ASR 920-10SZ-PD Router
  • Cisco Catalyst 3650-8X24UQ-E Switch
  • Cisco Catalyst 3650-24TD-S Switch
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Known Affected Releases


Description (partial)

After replacing a SUP on 16.12.1yES3, the replacement SUP will show standby hot, however missing information related to its PIC from 'show platform' and 'show inventory'.

Sup will be in Standby hot, all link adjacencies up, however nw SUP will show its "SUP-PIC Daughter Board" missing from 'show inventory', as well as 'show platform' (SUP1 description '5' missing). Upon entering the shell, the directory for '5' will be missing as well. Attempts to OIR SUP/PIC were observed to be unsuccessful at recovery.
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