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Cisco Bug: CSCvv10314 - R9 BCC damp run into exceptions more often

Last Modified

Aug 16, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases


Description (partial)

Analyzer Historical report intermittently missing data. One backend component goes to a bad state which cased this problem. We are working on moving the system to other equipment.

The issue happens with specific customers on BCC platform.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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