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Cisco Bug: CSCvv10314 - R9 BCC damp run into exceptions more often

Last Modified

Aug 16, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
Analyzer Historical report intermittently missing data. One backend component goes to a bad state which cased this problem. We are working on moving the system to other equipment.

Conditions:
The issue happens with specific customers on BCC platform.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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