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Cisco Bug: CSCvv08656 - WebSetup AW Options shown even after cancelling the role change

Last Modified

Aug 26, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.0(1) 12.5(1) 12.6(1)

Description (partial)

Symptom:
WebSetup AW Options shown even after cancelling the role change

Conditions:
We have a AW-HDS-DDS configured on the system which doesn't have an option to configure secondary AW as per design (refer HDS screenshot)

1) Launch Websetup ,edit AW-HDS-DDS . On 'Role' page , select 'Administration Server and Real-time Data Server(AW)'

After this we get a confirmation popup , Say no by choosing 'Cancel' option (refer 'Rolechange' screenshot)

2) After this say next to complete the setup , next page secondary optin gets enable though we said on confirmation popup(refer HDS2 screenshot) . We need to reselect AW-HDS-DDS on role page to get the actual one .
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