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Cisco Bug: CSCvv07475 - Cannot start a PMR from the Webex Desktop application on MAC-can cause high CPU

Last Modified

Sep 01, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS40.7.0 WBS40.8.0 WBS40.9.0

Description (partial)

Some users from the Webex site cannot start their PMR from the Webex Desktop application, they are getting the error message: "We've hit a glitch in connecting to the Webex service. Try again later.".

All the affected users are running macOS on different versions (Catalina, Mojave).
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