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Cisco Bug: CSCvv06823 - Finesse fails to reflect the changes in the trustStore resulting SSL handshake failures in http api

Last Modified

Jul 20, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Finesse fails to come IN_SERVICE or https calls from finesse fails with SSL Exception - PKIX path validation failed: java.security.cert.CertPathValidatorException: TrustAnchor found but certificate validation failed.

Conditions:
This issue might be because of in-complete trustStore. When trustStore is changed in system be it due to certificate sync etc, currently finesse does not re-initialise its SSLContext.
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